We hope you’ll be pleased with your purchase. If you should change your mind, and wish to return anything bought from fabricdoorstops.com, we’ll be happy to refund or exchange a product providing it’s in fully resaleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.
When you buy online or by phone, you have additional rights as a consumer under the Distance Selling Regulations. This means if you as the purchaser notify us in writing of your wish to return an item within 7 working days of receiving it, we’ll refund you for both the purchase price and the delivery charge. Please make sure you take reasonable care of the item while it’s in your possession, and that it’s returned to us unused.
If the product returned is not in fully resaleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.